Account Opening: To open an account with CEGBank, customers must provide accurate and complete information during the application process. The bank reserves the right to reject any application that does not meet its eligibility criteria.
Account Security: Customers are responsible for maintaining the security of their account information, including login credentials, PINs, and passwords. CEGBank will not be liable for any unauthorized access or fraudulent activities resulting from the customer's negligence in safeguarding their account details.
Transactions: All transactions initiated through CEGBank's platforms, including online banking and mobile applications, are considered valid and authorized by the account holder. Customers are advised to verify the details of each transaction before confirming.
Fees and Charges: Customers must be aware of the fees and charges associated with various banking services. CEGBank will provide a schedule of fees, which may include transaction fees, service charges, and other applicable costs.
Communication: CEGBank will communicate with customers through various channels, including emails, SMS, or phone calls. It is the customer's responsibility to provide updated contact information and to promptly respond to communications from the bank.
Privacy and Data Protection: CEGBank is committed to protecting the privacy and confidentiality of customer data. Customer information will be used solely for banking purposes and will not be shared with third parties without consent, except as required by law.
Termination of Services: CEGBank reserves the right to terminate or suspend any service, account, or customer relationship if the customer violates the bank's policies, engages in fraudulent activities, or fails to comply with applicable regulations.
Intellectual Property: All content, logos, trademarks, and intellectual property on CEGBank's website and other platforms are owned by the bank. Any unauthorized use or reproduction of these materials is strictly prohibited.
Governing Law: These terms and conditions are governed by the laws of the country where CEGBank operates. In case of any legal disputes, customers agree to submit to the jurisdiction of the relevant courts.
Amendments: CEGBank may update or modify these terms and conditions at its discretion. Any changes will be communicated to customers through appropriate channels, and the revised terms will be effective from the date of notification.
By using CEGBank's services, customers agree to abide by these terms and conditions. It is advisable to review these terms periodically for any updates or changes.